Mail Order--How to order from Barwinnock herbs
 How to order using this web site off-line  or order from the printed catalogue
1 Make the barwinnock web site a favourite available off-line
2 Browse through the lists to spot those plants you would like to order
3 If you have a printer connected you could print an order form
if not, simply write out your own.
 Make out your order and post with a cheque or your card number (see payment) to
Barwinnock Herbs, Barrhill, Sth Ayrshire, KA26 0RB
Include your name and address and e-mail address.
Prices are given in pounds sterling throughout this site.		  Or order by e-mail to herbs@barwinnock.com and we will e-mail payment terms.
 Post and Packing.
If a plant is out of stock.
Delivery time
When not to deliver		  


Writing your order
List out the plants you wish to buy using either the common or Latin name and the ref. number.
Occasionally, we may not be able to supply a particular herb so please list some substitutes. If you are willing to wait for the next batch to be ready, please let us know.
Include a cheque or postal orders for the total amount plus an additional 4.00 pounds sterling postage and packing (for any number of plants sent to UK destinations).
Your plants will be bare rooted, labelled and sent by first class post. Delivery is normally within four weeks but we may delay for longer if the weather is not suitable.

We look forward to sending you any plants you might choose. Happy Gardening. Dave & Mon Holtom


Post and Packing
Please add 4.00 pounds sterling to orders for UK destinations, regardless of the size of order. Plants are sent by first class letter post.
Large orders can be packed with more soil around the roots, ready to be potted up and then sent by Parcel Force. The cost of this is 14.00 pounds sterling for a single order. With large orders, it may not be convenient to plant out everything within a few days but with this method of packing, you could more easily put the plants into pots and then plant out over a longer period of time.

Export to European Union
Please add 8.00 pounds to the cost of plants. Plants are sent by airmail and are bare-rooted.

Payment
Please make out cheques to Barwinnock Herbs. Cheques should be in Pounds sterling and from a sterling bank.

Most major cards are accepted. (Mastercard, Visa, Switch, Solo) but not Electron or American Express.
To pay by card, write the number, the start and finish dates, and (if it has one) the issue number on the bottom of your order form.
If you are placing your order by e-mail, payment may be made direct into our account using "banking by PC". Use your e-mail adddress as a reference when you make the payment so that it may easily be identified.
Bank details : Royal Bank of Scotland sorting code 83 26 01 account number 00172154 account name DW & MM Holtom.

E-mailed orders made without payment will receive an invoice for prepayment prior to delivery.

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If a plant is out of stock
A similar variety will be substituted unless you let us know which of the following alternatives we should take:
1 Choose from a list of substitutes which you have provided
2 Wait for up to a few months for the plant to become available
3 Send a refund.

Delivery
Normally within four weeks but we may delay for longer if weather conditions are not suitable (too hot or too cold).Orders placed during the Winter will receive priority for rare varieties and will be delivered in Spring. Orders placed during Spring and early Summer, when demand is high- please allow four weeks from receipt of your order until dispatch.page top

When not to deliver
It may for all kinds of reasons be particularly unsuitable for us to send your order during a particular week. If this is likely please let us know.